Definition, Meaning & Synonyms
customer-service
noun
/ˈkʌs.tə.mər ˈsɜːr.vɪs/
Definition
The assistance and support provided by a company to those who purchase or use its products or services.
Examples
- The customer service team resolved my issue promptly.
- Excellent customer service can lead to increased customer loyalty.
- I appreciate the friendly customer service I received during my visit.
Meaning
Customer service refers to the care and support offered to customers before, during, and after their purchase. Its primary goal is to enhance customer satisfaction and ensure a positive experience.
Synonyms
- Client support
- Customer support
- Service assistance
- Help desk
