English Lexicon

Customer-Service

/ˈkʌs.tə.mər ˈsɜːr.vɪs/
nounCEFR B2 (Upper)Top #1500 frequency
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Comprehensive Definitions & Senses

2 senses
As noun
  1. 1

    The assistance and advice provided by a company to those who buy or use its products or services.

    "The customer-service team was very helpful in resolving my issue."
  2. 2

    A department in a business that deals with customer inquiries and complaints.

    "She works in the customer-service department, handling client feedback."

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Antonyms & Contrasting Words (1)

Linguistic Origin & Historical Etymology

The term 'customer-service' combines 'customer', derived from the Old French 'costumier', meaning 'one who pays for goods or services', and 'service', from the Latin 'servitium', meaning 'slavery or servitude'. The phrase evolved in the 20th century to denote assistance provided to customers before, during, and after purchasing.

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