In the short story ‘Thank You, M’am’ by Langston Hughes, Mrs. Luella Bates Washington Jones works at a local beauty salon. This detail is important as it helps to establish her character as a strong, independent woman who is capable of taking care of herself and earning a living. Her job also symbolizes her ability to rise above her circumstances and serve as a role model for the young boy, Roger, whom she encounters. Throughout the story, Mrs. Jones’s work ethic and determination highlight the themes of responsibility and the potential for change in one’s life.