Verbal communication refers to the use of words to convey messages, which includes both spoken and written forms. This means that anytime we use language, whether that’s through writing an email or speaking to someone face-to-face, we are engaging in verbal communication.
On the other hand, oral communication specifically focuses on the spoken aspect of verbal communication. It involves the exchange of information through speech, which can happen in person, over the phone, or via video calls. Oral communication is often characterized by its immediacy and the ability to convey tone and emotion through voice, something that written communication can lack.
In summary, while all oral communication is verbal, not all verbal communication is oral. Understanding this distinction can help in choosing the most effective form of communication for different situations.