In Langston Hughes’ short story ‘Thank You, M’am’, an internal conflict arises within the character of Mrs. Luella Bates Washington Jones. This conflict is highlighted during her encounter with the young boy who tries to steal her purse. Rather than reacting with anger or punishment, Mrs. Jones grapples with her emotions and the choices she faces in response to Roger’s attempted theft.
Initially, Mrs. Jones feels the instinctual reaction of anger towards Roger. However, as she contemplates her past and realizes the significance of empathy and understanding, she decides to show compassion instead. This internal struggle reflects her desire to teach Roger a lesson while also confronting her own prejudices and experiences with youth and poverty.
Ultimately, her decision to invite Roger into her home and to provide him with care rather than punishment showcases the complexity of her character. This internal conflict emphasizes the story’s theme of forgiveness, kindness, and the impact of positive guidance in shaping a young person’s life.