Definition, Meaning & Synonyms
tqm
Noun
tee-kwem
Definition
Total Quality Management (TQM) is a management approach aimed at long-term success through customer satisfaction.
Examples
- Many companies have adopted TQM strategies to improve productivity and customer service.
- The training programs focused on TQM concepts to enhance employee involvement in quality initiatives.
- Implementation of TQM has resulted in higher customer satisfaction rates at the organization.
Meaning
TQM focuses on continuous improvement in all aspects of an organization, incorporating all employees in the process of enhancing quality.
Synonyms
- Quality Management
- Integrated Quality Management
- Continuous Quality Improvement
