Definition, Meaning & Synonyms
total-quality-management
Noun
/ˈtoʊtəl ˈkwɒləti ˈmænɪdʒmənt/
Definition
A management approach focused on improving the quality of products and services through continuous improvement and the involvement of all employees.
Examples
- The company’s commitment to total quality management has led to significant improvements in customer satisfaction.
- Implementing total-quality-management principles can enhance teamwork and communication among employees.
- Many organizations have adopted total quality management to remain competitive in the market.
Meaning
Total Quality Management (TQM) emphasizes a long-term strategy aimed at ingraining the pursuit of quality in every aspect of an organization’s operations.
Synonyms
- Quality Improvement
- Continuous Quality Management
- Quality Assurance
