Definition, Meaning & Synonyms

front-of-house

noun
/frʌnt əv haʊs/
Definition
The area of a business that is open to the public, including the reception area and customer service.
Examples
  • The front-of-house staff greeted us warmly as we entered the restaurant.
  • She has a knack for managing the front-of-house operations effectively.
  • The theater’s front-of-house team ensures that audiences have a pleasant experience.
Meaning
Front-of-house refers to the parts of a hospitality or service organization where customers interact directly with staff, such as the lobby of a hotel or the dining area of a restaurant.
Synonyms
  • Customer service area
  • Reception area
  • Public space