Definition, Meaning & Synonyms

bsm

abbreviation
bee-es-em
Definition
BSM stands for Business Service Management, which refers to the practice of managing and optimizing the support and delivery of business services.
Examples
  • Many companies are adopting BSM practices to enhance their operational efficiency.
  • The implementation of BSM helped streamline the company’s service delivery processes.
Meaning
It emphasizes the alignment of IT services with business needs to improve service quality and customer satisfaction.
Synonyms
  • Service Management
  • IT Service Management (ITSM)