Definition, Meaning & Synonyms
call-center
noun
/ˈkɔːl ˌsɛntər/
Definition
A centralized office used for receiving or transmitting a large volume of requests by telephone.
Examples
- The call center received over a thousand calls in just one day.
- Many companies outsource their call center operations to handle customer inquiries efficiently.
- She works in a call center and assists customers with their technical issues.
Meaning
A call center is a facility that manages incoming or outgoing calls for a business, often handling customer service inquiries and support.
Synonyms
- Contact center
- Customer service center
- Support center
